Customer case Solutioning as a Service

Finally we got the advice we needed - with the latest techniques and thorough advice based on knowledge of how organizations like ours work.

– Eric Faase

Utrecht University numbers 2017:


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The customer

  • Over 30,000 students and 6,700 employees
  • 7 faculties, over 600 professors and more than 8,000 publications per year
  • 149 master degree programs and 46 bachelor degree programs
  • An annual budget of € 810,000
  • 40,000 purchase orders and 110,000 invoices in 2017

Assignment LAKRAN

  • Optimize operational ordering and approval processes
  • Improve the user experience of purchasing applications
  • Integrate operational purchasing and contract management processes
  • Implement Fiori applications for procurement & cross domain processes


  • SAP SRM 7,04
    • E.g. SRM UI Add On & (custom) Fiori apps
    • E.g. MM & HR-OM integration
  • SAP Invoice Management
    • Custom My Inbox integration
  • SAP Fiori 2.0 on Netweaver 7.52 (Suite4Hana 1610)
    • E.g. My Inbox for shopping carts and invoices & CDS reporting


  • LAKRAN has supported Utrecht University with the implementation of the entire Procure-to-pay program. They supported with actions and advice based on knowledge of the applications and, at least as important, based on expertise and insight into the business processes
  • LAKRAN employees consulted over the boundaries of the assignment and worked hard to achieve results
Solutioning as a Service

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